Email settings

Email settings

  • Email settings can be edited for the whole organization
  • Every user may set their own emails that they wish to receive.

Issue

EmailTrigger
New issueClient has reported an issue, issue recipient and asset managers are notified by email
Issue receivedWhen issue is reported by email (or QR), the author is notified by email upon receival by Saago system
Issue rejectedReported issue was rejected and the reporter is notified
Issue scheduledReported issue was reviewed by a person and scheduled for execution. Issue reporter is notified
Issue completedWork on the reported issue has been completed. Issue reporter is notified
Issue forwardedIssue assignee changed. Email is sent to the new assignee

Task

EmailTrigger
Emergency notificationTask with highest priority has been created. All of the asset managers are notified
Technician new taskTask has been assigned for today and the responsible technician is notified
Task outsourcedTask has been outsourced and email is sent to the sub-contractor

Price offer

EmailTrigger
Price offer forwardedPrice offer's assignee has changed. Email is sent to the new assignee
Price offer acceptedClient accepted the price offer. Assignee is notified
Price offer rejectedClient rejected the price offer. Assignee is notified